Karamba is an online casino which has been around since 2005. The casino features an array of slots, casino games, and live casino games in its bag to suit a wide variety of tastes. Operated by Aspire Global International LTD, Karamba is licensed by the UK Gambling Commission and the Malta Gaming Authority. The no-nonsense and traditional approach with regards to the site design speaks about the overall approach of this online casino.
As with any top online casino, slots form the basic ingredient at Karamba. One of the top slot developers in the last decade has been Net Entertainment, and their products form the basis of Karamba’s attraction. Some of the popular slots at this casino are Starburst, Gonzo’s Quest, and Aloha Cluster Pays. It does not take long to understand that games from NetEnt are clearly the most popular at Karamba online casino. However, it is not at the expense of other top games being pushed to the side. NextGen Gaming’s Witch Pickings and Microgaming’s Thunderstruck 2 are also highly popular.
The collection of video slots is just as impressive with top options like Koi Princess, Secret of the Stones, Rainbow Charms, and Reel Bandits being some of the options. One of the few disadvantages of the Karamba online casino actually rests within the quantity of games. At just over 200 slots, the range of options presented to the player is considerably limited compared with some of the competition. Yet, Karamba has tried to make up for this deficiency by focusing on quality rather than quantity.
The best online casinos are starting to understand that it would be difficult just to rely on slots, as experienced players tend to prefer table games like blackjack. Yet, the casino game options at Karamba should only be termed as limited. Players can choose between nine casino games like Deuces Wild, Roulette Pro, Jacks or Better, Blackjack, and Roulette Royal.
Karamba tries to make up for the lack of much of options in terms of casino games by providing a plethora of scratch cards. Treasure Island, Scratch N’ Roll, and Super Hippodrome are some of the scratch card options provided by this casino.
Karamba Bonuses and Promotions
The Karamba welcome bonus offer happens to be quite generous with a 100% deposit bonus for players when they make their first deposit. In addition, new customers also receive 100 free spins as part of this welcome bonus package. The maximum bonus is limited to £200, which is substantially greater than the competition. The 100 free spins are split across three days. On the first day, the player receives the 100% deposit bonus along with 20 spins. The remaining 80 free spins are split across the next two days. A player becomes eligible for this welcome bonus offer only if they make a minimum deposit of £10.
Two major requirements govern the bonus: the bonuses must meet a wagering requirement of 35X before being eligible for withdrawal and the bonuses should be wagered within 21 days in order to prevent expiry. The poker, roulette, and Baccarat games – along with a few more games – do not contribute to the wagering requirement at Karamba. Blackjack and magic spinner games only contribute 10% towards the wagering requirement, while Net Entertainment games increase this contribution to 50%. The rest of the games at Karamba provide 100% contribution to the wagering requirements.
The casino also runs a daily promotion campaign which gives out free spins. Monthly cashback prizes also take their place as the cash-back bonuses.
Karamba Mobile Casino
The Karamba mobile casino variant has a dedicated mobile page which is accessible on all smartphones. Navigation through the games is sufficiently easy, although not as easy as on the desktop website. Yet, the overall experience of playing games without having to download any additional software is worth a few brownie points.
Support for regular customers is provided through a VIP program, which takes place of the loyalty program seen from the competitors. The VIP program brings a range of benefits to the player, although the VIP ladder is rather huge with a player having to go through no less than six levels before reaching the Prestige VIP position. The entry-level VIP program does not include any special welcome bonuses and points redemption ratio is set at 35 – a player receives one point for every £35 spent. Faster cash out and birthday bonuses are some of the benefits of this entry level program.
The Prestige VIP comes with a £100 welcome bonus offer on the day one, coupled with free games in a subsequent two days. This VIP club is accessible only through invitation, and it explains the extremely low £15 spend required to gain one reward point. While the faster cash out process is even quicker, players get to access benefits like higher deposit and cash out limits, personalised offers, personalised account manager, exclusive live tournaments, and monthly cashback benefits.
Banking Support at Karamba
Karamba provides support to plethora of banking options. In fact, it happens to be one of the comprehensive banking support at an online casino. Visa, MasterCard, Skrill, Entropay, NETELLER, Paysafe card, Giro Pay, and wire transfer are some of the few options available at Karamba. The list of instant deposit options is quite huge. The wire transfer happens to be one of the slowest, taking around 6 days in order to process the transactions.
In terms of withdrawals, it is a similar case with the bank wire transfer requiring around 6 to 8 days in order to process the transactions. Even though e-wallets like NETELLER and Skrill take around three business days in order to complete the transfer to the account. Since Karamba supports a wide range of banking options, it is possible to get money transferred in a wide range of currencies. Canadian dollar, Australian dollar, British pound, United States dollar, and Euro are some of the common currencies supported at Karamba.
The preferred choice of customer care support at Karamba is through a live chat feature. It is available on all seven days of the week between 8 AM and 1 AM CET. However, it is also possible to get help much quicker using telephone support, which is also available during the same timings. Interestingly, fax support is also offered at Karamba, making it quite comprehensive in terms of customer. While these options provide access to a dedicated executive to deal with the issues, this best online casino also has a comprehensive FAQ section which should provide most of the answers.
Karamba Casino Verdict
Just like any other best online casino, Karamba has its pitfalls especially in the form of the limited gaming options. Yet, most players will be reasonably happy with the collection of over 200 slots. The only grudge may happen with regard to the casino table games, where the collection could have been better. The welcome bonus offer at Karamba is truly tempting due to its reasonable wagering requirements and the size of the bonus. The support to regular players is taken care of by a VIP program.
The star of the show could be the comprehensive support system employed to address any grievances faced by the player. Very few casinos offer options like phone, email, live chat, fax, and a comprehensive FAQ section in order to address customer grievances. There is an even bigger list in the banking support section, where almost any form of e-wallet is supported. The mobile friendly nature of the online casino makes it ideal for gaming on-the-go.
Karamba is truly a world-class online casino with the ability to take casino gaming to the next level.